Help
Frequently asked questions
Sizing, shipping, returns, care and orders.Updated June 10, 2026
If your question is not answered here, the contact form goes straight to a person and is usually answered within one business day.Email hello@apparelec.example with your order number and we will pick it up Monday to Friday, 09:00 to 17:00 CET.
Sizing & fit
How do your sizes run?
The size chart measurements look large.
Do you restock sold-out sizes?
Shipping
When will my order ship?
Do you ship internationally?
Is shipping free?
Returns & exchanges
What is your returns policy?
Can I exchange for a different size?
What is not returnable?
Product care
My garment-dyed piece looks different from the photos.
The print on my Static Signal piece is cracking.
How do I re-wax the chore jacket?
Orders & payment
Which payment methods do you accept?
Can I change or cancel my order?
Do you offer gift cards?
Still stuck?