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Returns & exchanges
Thirty days on most things, sixty on Archive 001.Updated June 10, 2026
Items must be unworn with tags attached. Start a return from the link in your order confirmation email — you do not need an account.We dispatch your replacement as soon as the carrier scans your return, so you are not waiting for the parcel to reach us before the new one leaves.
1
Open the return linkIt is at the bottom of your order confirmation email. Select the items and a reason.
2
Print the labelPrepaid labels are provided free for EU, UK and US orders. Elsewhere you cover return postage.
3
Send it backAny drop-off point for the carrier shown on the label. Keep the receipt until the refund lands.
4
Refund or exchangeRefunds are issued within three business days of the parcel being scanned. Exchanges ship at the scan, not on arrival.
What is not returnable
- Socks and underwear once the packaging is opened
- Gift cards
- Anything altered, washed or visibly worn
- Shade variation on garment-dyed pieces — this is described on each product page and is not a fault
- Print crazing on Static Signal pieces — also intended and described
Faulty items
Manufacturing faults are covered for two years from purchase regardless of the return window. Send a photograph and your order number and we will repair, replace or refund — your choice, not ours.Exchanges ship early