Legal

Privacy policy

What we collect, why, and how long we keep it.

What we collect

Data
Why
Retention
Name, address, emailTo fulfil and deliver orders7 years (tax obligation)
Payment detailsProcessed by our payment provider; we never store card numbersNot stored by us
Order historyReturns, warranty and support7 years
Email address (newsletter)Drop notifications, with consentUntil you unsubscribe
Analytics eventsAggregate traffic measurement14 months

Your rights

  • Request a copy of the data we hold about you
  • Correct anything inaccurate
  • Ask for erasure where we have no legal obligation to retain it
  • Object to processing based on legitimate interest
  • Lodge a complaint with your national data protection authority

Sharing

We share data only with the processors needed to run the shop: the payment provider, the carriers, and our email provider. We do not sell personal data and never have.